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Privacy Policy

 

1. Who We Are

SENERGIAS – Prestação de Serviços Lda. (“Senergias”, “we”, “our”, or “us”) is committed to protecting the privacy and security of visitors to our website.

Company Information

This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website.

2. Information We Collect

We may collect the following information:

Information You Provide

  • Name

  • Email address

  • Telephone number

  • Company name

  • Information submitted through contact forms

  • Information submitted through comments or inquiries

Information Collected Automatically

When you visit our website, we may automatically collect:

  • IP address

  • Browser type and version

  • Device information

  • Operating system

  • Pages visited

  • Date and time of access

  • Referring website addresses

3. Comments

When visitors leave comments on our website, we collect the information shown in the comments form, as well as the visitor’s IP address and browser information to help detect spam and prevent abuse.

If the Gravatar service is enabled, an anonymized hash of your email address may be sent to Gravatar to determine whether you have a profile image associated with your email address. Gravatar’s Privacy Policy is available at: https://automattic.com/privacy/.

4. Media Uploads

If users upload images to the website, they should avoid uploading images containing embedded location data (EXIF GPS). Visitors to the website may be able to download and extract location information from images published on the site.

5. Cookies

Our website uses cookies to improve user experience and website functionality.

Comment Cookies

If you leave a comment, you may choose to save your name, email address, and website in cookies. These cookies remain active for one year.

Login Cookies

When visiting our login page, a temporary cookie may be created to determine whether your browser accepts cookies. This cookie contains no personal information and is deleted when you close your browser.

When you log in, cookies may be used to save your login information and display preferences.

Content Editing Cookies

If you edit or publish content, an additional cookie may be stored in your browser to identify the content you edited. This cookie expires after one day and contains no personal information.

You may disable cookies through your browser settings, although some website features may not function correctly.

6. Embedded Content from Third-Party Websites

Articles or pages on this website may include embedded content such as videos, images, maps, documents, or social media feeds.

Embedded content from third-party websites behaves as if you visited those websites directly. These third parties may:

  • Collect information about you

  • Use cookies

  • Track your interaction with embedded content

  • Monitor your activity if you are logged into their services

We recommend reviewing the privacy policies of any third-party websites you access through our site.

7. How We Use Your Information

We use personal information for the following purposes:

  • Responding to inquiries and requests

  • Providing our products and services

  • Improving website functionality and performance

  • Managing customer relationships

  • Sending relevant business communications

  • Ensuring website security

  • Complying with legal and regulatory obligations

8. Sharing of Information

We do not sell, rent, or trade personal information.

We may share information with:

  • Website hosting providers

  • IT and security service providers

  • Business partners involved in service delivery

  • Government authorities when required by law

If you request a password reset, your IP address may be included in the reset email for security purposes.

9. Data Retention

Comments and their associated metadata may be retained indefinitely to facilitate moderation and recognition of follow-up comments.

For registered users (where applicable), personal information contained within user profiles is retained for as long as the account remains active or as required by law.

We retain personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy.

10. Your Rights

Subject to applicable laws, you may have the right to:

  • Access your personal information

  • Request correction of inaccurate information

  • Request deletion of your personal information

  • Restrict or object to certain processing activities

  • Request a copy of your personal data

To exercise these rights, please contact us at:

Email: contact@senergias.com

Certain information may be retained where required for legal, regulatory, administrative, or security purposes.

11. Data Security

We implement reasonable technical and organizational measures to protect personal information against unauthorized access, disclosure, alteration, or destruction.

However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

12. International Data Transfers

Some of our service providers may process information outside Angola. Where applicable, we take reasonable measures to ensure that personal information remains adequately protected.

13. Spam Detection

Visitor comments may be checked through automated spam detection services to maintain website security and integrity.

14. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be published on this page with an updated revision date.

15. Contact Us

For questions regarding this Privacy Policy or the processing of your personal information, please contact:

SENERGIAS – Prestação de Serviços Lda.
Rua da Comandante Nzaji 94, Alvalade, Luanda, Angola
Email: contact@senergias.com
Phone: +244 939 165 823
Website: https://www.senergias.com

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